Leadership Development

Better sales staff equals more sales. It sounds simple, doesn’t it? Increasing the productivity of your sales people, however, is a complex task fraught with misunderstanding. Finding high performing staff involves a specific hiring approach which targets those with precisely the right attributes for the job...

Originally published on the MultiRater Surveys Blog Moving from an individual contributor role into a team leader role and taking on more leadership responsibilities can be a daunting experience for some. The key change is realizing that the team performance is more important than your individual performance....

For the last 15 years I’ve been accompanying organizations to maximize performance, retention and engagement (earlier described as job satisfaction) by implementing strategies specifically design for Human Resources projects for the recruitment & selection team, learning & development team or the employee relations team. Today...

It was Bill Gates who said “we all need people who will give us feedback. That’s how we improve.” That seems straightforward enough, right? Give feedback to your employee, and they will remain happy and loyal forever - win win! But...

PERFORMANCE MATTERS Have you ever stopped to wonder why some people in your business always perform better than others? Has it ever crossed your mind that you can do something about this? What image is conjured when you imagine a high performing individual? I bet most...

Is finding talented and experienced staff a continuous challenge? There is a distinct trend that applicant lists are getting smaller and that when candidates do apply, they are more demanding for what they require to make that all important career move. For now, gone are...

Effective leaders give their company far more than an abundance of skills and experience. Skills can be learned and experience and qualifications gained, but there is no substitute for the enthusiasm, motivation and passion great leaders possess. These people can mean the difference between an average...

How a manager interacts with their staff can have huge consequences for the organisation’s culture, performance and success. That’s why being a manager can be so challenging – there’s so much on the line. The good news is that there are many useful tools to help...

I recently read an article by Marcel Schwantes titled “3 Reasons Your Employees Are Miserable at Work (and What to Do About It)” and he identified the three root causes of job misery being: Anonymity The feeling employees get when they realise their manager has little...