People Management

Better sales staff equals more sales. It sounds simple, doesn’t it? Increasing the productivity of your sales people, however, is a complex task fraught with misunderstanding. Finding high performing staff involves a specific hiring approach which targets those with precisely the right attributes for the job...

The Step I of my signature program is attracting the future workers with “matchmaking-strategizing”; in other words, communicating the reasons why someone should want to work for you and matching the corporate culture, values & employer brand with the potential candidates. In addition to understand...

Selecting the Best HR/HCM System  - 2nd of 5 Installments (Click here to view the first article in the series) Needs Analysis and RFP Development Conducting the Needs Analysis There’s an old saying that goes “if you don’t know where you’re going, you probably won’t know when (or if)...

What events cause trauma? Very frightening or distressing events may result in a psychological wound or injury. These are usually experiences which are life threatening or pose a significant threat to a person’s life or well-being. These psychological wounds are often called trauma and can result...

Originally published on the MultiRater Surveys Blog Moving from an individual contributor role into a team leader role and taking on more leadership responsibilities can be a daunting experience for some. The key change is realizing that the team performance is more important than your individual performance....

For the last 15 years I’ve been accompanying organizations to maximize performance, retention and engagement (earlier described as job satisfaction) by implementing strategies specifically design for Human Resources projects for the recruitment & selection team, learning & development team or the employee relations team. Today...

Managing a group of people isn’t always easy even if your entire team is sitting right in front of you. But the challenges faced by anyone building a team increase exponentially when that team is spread across different offices – whether the offices are at...

It was Bill Gates who said “we all need people who will give us feedback. That’s how we improve.” That seems straightforward enough, right? Give feedback to your employee, and they will remain happy and loyal forever - win win! But...

Has someone asked you to plan your organisation’s health and wellbeing program? Or perhaps you’re a small organisation and haven’t done anything formal in the past but wonder if there is something that could help improve the health of your staff. As you get started, perhaps...