2020 Employee Wellness Industry Trends Report – Wellable

Wellable’s 2020 Employee Wellness Industry Trends Report studies the employee wellness programs organizations are performing in 2020. Data from this survey were collected from 117 health insurance brokers across the United States with the majority of them are from medium size wellness providers with more than 10-year experience in the respective industry.

Some main findings from this report are as below:

Generally, organizations are investing more in employee wellbeing programs with 35% of respondents claimed to be planning to invest more and only 14% of respondents said they would invest less. More than half of respondents would still invest the same amount on these programs.
Among employers who decided to invest more in employee wellness, a majority of them would choose to invest more in mental health and stress management. Financial wellness and mindfulness are also considered to be the main fields that employers would be happy to spend more on. On the other hand, companies are least likely to invest in fitness or health coaching and health fairs.
Out of all the caregiver supports offered to employees, flexible work schedules, remote work and paid time off are the most popular benefits, while Job Sharing, on-site care, caregiver support networks and unpaid leave are much less common.
When deciding which benefits to offer to employees, organisations take into consideration matters such as costs and the competitiveness of the programs to employees. Other influencers they will also looking at are the level of match between the employer-employee benefits, ROI from the benefit changes, data security and also the uncertainty of healthcare reform.
The most important factor for employers choosing an employee wellness provider is pricing with almost every respondent rated this as a critical decision influencer. Technology, customizability and reporting functionality are also rated as important for the vendor selection process. Unexpectedly, not many companies would look into customer service, testimonials or domain expertise when evaluating their options.

Full report here.