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What events cause trauma? Very frightening or distressing events may result in a psychological wound or injury. These are usually experiences which are life threatening or pose a significant threat to a person’s life or well-being. These psychological wounds are often called trauma and can result...

Originally published on the MultiRater Surveys Blog Moving from an individual contributor role into a team leader role and taking on more leadership responsibilities can be a daunting experience for some. The key change is realizing that the team performance is more important than your individual performance....

For the last 15 years I’ve been accompanying organizations to maximize performance, retention and engagement (earlier described as job satisfaction) by implementing strategies specifically design for Human Resources projects for the recruitment & selection team, learning & development team or the employee relations team. Today...

Managing a group of people isn’t always easy even if your entire team is sitting right in front of you. But the challenges faced by anyone building a team increase exponentially when that team is spread across different offices – whether the offices are at...

It was Bill Gates who said “we all need people who will give us feedback. That’s how we improve.” That seems straightforward enough, right? Give feedback to your employee, and they will remain happy and loyal forever - win win! But...

I’ve been ‘playing’ in the recruitment game for nearly 25 years. In that time, I’ve trained literally thousands of recruitment consultants. At some point in their induction I would always ask, “So who do you think is more important? The client or the candidate?” After an awkward silence,...

Background to the problem The prevalence of mental illness in the general population is alarming.  The World Health Organisation (WHO) predicts that by the year 2020, depression will emerge as one of the leading causes of disability, globally.  The cost of mental illness on the workplace...

PERFORMANCE MATTERS Have you ever stopped to wonder why some people in your business always perform better than others? Has it ever crossed your mind that you can do something about this? What image is conjured when you imagine a high performing individual? I bet most...